Warranty Document
Every warranty you create has a warranty document (garanti belgesi) that the end customer can view and print.
The warranty document is not part of any API response. Neither the warranty creation endpoints nor Get Warranty By ID return a document field, a file or a download link. If your integration expects a PDF link in the response payload, that expectation is incorrect.
How To Reach The Document
The document is served as a web page, addressed by the individualCustomerProductId of the warranty:
https://cdn.egaranti.com/default-warranty?individualCustomerProductId={individualCustomerProductId}&lang=tr
Query Parameters
| Parameter | Type | Required | Description |
|---|---|---|---|
| individualCustomerProductId | Integer | Yes | Warranty Id, returned when the warranty is created |
| lang | String | No | Document language, tr or en. Defaults to tr when not provided |
You already have the individualCustomerProductId: it is returned by the warranty creation endpoints, and you can also look it up later with Get Warranty ID by External Order ID.
What You Get
The address returns an HTML page, not a PDF file. The page shows the product type, brand, model and remaining warranty period, together with the legally required notice, and it contains a Print button. The customer prints the document from the browser, or saves it as a PDF through the browser's own print dialog.
There is no API service that returns the document as a PDF file, so you cannot download it server side and attach it to your own e-mails or order pages. If you need the document in your own flow, link the customer to the address above.
Extended Warranty Contracts
Extended warranty products are a separate case: they have their own contract and policy documents, which are not exposed through the Integration API either. See Cancel Extended Warranty for the extended warranty services that are available today.